Gamification

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Gamification Marketing Extend Relationships

Use Gamification + Rewards to acquire & retain new customers, build loyalty & create long-term advocacy.

Why Gamification

Key Principles For Success

  • Interactive Icon

    Interactive

    Promotes two-way interaction to compelling audience engagement.

  • Reward Icon

    Reward

    Excite and motivate players through a variety of easy to execute exclusive rewards and incentives.

  • Moment Icon

    Moment

    Reward your audience in completing the challenge at the right moments.

Why Moments Work

The RewardinMe platform allows you to choose and use the preferred game to engage your audience.
RewardinMe allows you to be present in the moments that matter.

Periodic Table of Gamifications Elements

Random Rewards

Surprise and delight people with unexpected rewards. Keep them on their toes and maybe even make them smile.

Fixed Reward Schedule

Reward people based on defined actions and events. First activity, level up, progression. Useful during on-boarding and to celebrate milestone events.

Time Dependent Rewards

Events that happen at specific times (birthdays etc.) or are only available for set period of time (e.g. come back each day for a reward). Users have to be there to benefit.

On-boarding / Tutorials

No one uses manuals anymore! Help people get used to your system with a nice tutorial or a gentle introduction on how everything works.

Signposting

Sometimes, even the best people need to be pointed in the right direction. Signpost next actions to help smooth early stages of a journey. Use “just in time” cues to help users who are stuck.

Loss Aversion

No one likes to lose things. Fear of losing status, friends, points, achievements, possessions, progress etc can be a powerful reason for people to do things.

Investment

When people invest time, effort, emotions or money, they will value the outcomes all the more.

Progress / Feedback

Progress and feedback come in many forms and have many mechanics available. All User Types need some sort of measure of progress or feedback, but some types work better than others.

Theme

Give your gamification a theme, often linked with narrative. Can be anything from company values to werewolves. Add a little fantasy, just make sure users can make sense of it.

Narrative / Story

Tell your story and let people tell theirs. Use gamification to strengthen understanding of your story by involving people. Think like a writer!

Curiosity / Mystery Box

Curiosity is a strong force. Not everything has to be fully explained, a little mystery may encourage people in new directions.

Time Pressure

Reducing the amount of time people have to do things can focus them on the problem. It can also lead to different decisions.

Scarcity

Making something rare can make it all the more desirable.

Strategy

Make people think about what they are doing, why they are doing it and how it might affect the outcomes of the game.

Flow

Getting the perceived levels of challenge and skill just right can lead to a state of Flow. Balance is the key.

Consequences

If the user gets things wrong, what are the consequences? Do they lose a life, points or items they have earned?

Guilds / Teams

Let people build close-knit guilds or teams. Small groups can be much more effective than large sprawling ones. Create platforms for collaboration but also pave the way for team based competitions.

Social Network

Allow people to connect and be social with an easy to use and accessible social network. It is can be more fun to play with other people than to play on your own.

Social Status

Status can lead to greater visibility for people, creating opportunities to create new relationships. It can also feel good. You can make use of feedback mechanics such as leaderboards and certificates.

Social Discovery

A way to find people and be found is essential to building new relationships. Matching people based on interests and status can all help get people started.

Social Pressure

People often don’t like feeling they are the odd one out. In a social environment, this can be used to encourage people to be like their friends. Can demotivate if expectations are unrealistic.

Competition

Competition gives people a chance to prove themselves against others. It can be a way to win rewards, but can also be a place where new friendships and relationships are born.

Challenges

Challenges help keep people interested, testing their knowledge and allowing them to apply it. Overcoming challenges will make people feel they have earned their achievement.

Certificates

Different from general rewards and trophies, certificates are a physical symbol of mastery and achievement. They carry meaning, status and are useful.

Learning / New Skills

What better way to achieve mastery than to learn something new? Give your users the opportunity to learn and expand.

Quests

Quests give users a fixed goal to achieve. Often made up from a series of linked challenges, multiplying the feeling of achievement.

Levels Progression

Levels and goals help to map a users progression through a system. It can be as important to see where you can go next as it is to see where you have been.

Boss Battles

Boss battles are a chance to consolidate everything you have learned and mastered in one epic challenge. Usually signals the end of the journey – and the beginning of a new one.

Exploration

Give your Free Spirits room to move and explore. If you are creating virtual worlds, consider that they will want to find the boundaries and give them something to find.

Branching Choices

Let the user choose their path and destiny. From multiple learning paths to responsive narratives. Remember, choice has to be or at least feel meaningful to be most effective and appreciated.

Easter Eggs

Easter eggs are a fun way to reward and surprise people for just having a look around. For some, the harder they are to find, the more exciting it is!

Unlockables

Add to the feeling of self expression and value, by offering unlockable or rare content for free spirits to make use of. Link to Easter eggs and exploration as well as achievement.

Creativity Tools

Allow people to create their own content and express themselves. This may be for personal gain, for pleasure or to help other people (teaching materials, levels, gear, FAQ etc).

Customisation

Give people the tools to customise their experience. From avatars to the environment, let them express themselves and choose how they will present themselves to others.

Meaning / Purpose

Some just need to understand the meaning or the purpose of what they are doing (epic or otherwise). For others they need to feel they are part of something greater than themselves.

Care-taking

Looking after other people can be very fulfilling. Create roles for administrators, moderators, curators etc. Allow users to take a parental role.

Access

Access to more features and abilities in a system can give people more ways to help others and to contribute. It also helps make them feel valued. More meaningful if earned.

Collect & Trade

Many people love to collect things. Give them a way to collect and trade items in your system. Helps build relationships and feelings of purpose and value.

Gifting / Sharing

Allow gifting or sharing of items to other people to help them achieve their goals. Whilst a form of altruism, the potential for reciprocity can be a strong motivator.

Sharing Knowledge

For some, helping other people by sharing knowledge with them is its own reward. Build the in the ability for people to answer questions and teach others.

Points / Experience Points (XP)

Points and XP are feedback mechanics. Can track progress, as well as be used as a way to unlock new things. Award based on achievement or desired behaviour.

Physical Rewards / Prizes

Physical rewards and prizes can promote lots of activity and when used well, can create engagement. Be careful of promoting quantity over quality.

Leaderboards / Ladders

Leaderboards come in different flavours, most commonly relative or absolute. Commonly used to show people how they compare to others and so others can see them. Not for everyone.

Badges / Achievements

Badges and achievements are a form of feedback. Award them to people for accomplishments. Use them wisely and in a meaningful way to make them more appreciated.

Virtual Economy

Create a virtual economy and allow people to spend their virtual currency on real or virtual goods. Look into the legalities of this type of system and consider the long term financial costs!

Lottery / Game of Chance

Lotteries and games of chance are a way to win rewards with very little effort from the user. You have to be in it, to win it though!

Innovation Platform

Disruptors think outside the box and boundaries of your system. Give them a way to channel that and you can generate great innovations.

Voting / Voice

Give people a voice and let them know that it is being heard. Change is much easier if everyone is on the same page.

Development Tools

Think modifications rather than hacking and breaking. Let them develop new add-ons to improve and build on the system.

Anonymity

If you want to encourage total freedom and lack of inhibitions, allow your users to remain anonymous. Be very, very careful as anonymity can bring out the worst in people!

Light Touch

Whilst you must have rules, if you are encouraging disruption, apply them with a light touch. See how things play out before jumping in. Keep a watchful eye and listen to the feedback of users.

Anarchy

Sometimes you just have to burn it all to the ground and start again. Sit back, throw the rule book out of the window and see what happens! Consider running short “no rules” events.

+160%
Rewards boosted favorability
-60%
Banner ads sacked favorability
about mobile apps
Gamification works today!

Audiences are looking for a more rewarding and enjoyable experience.

The Anatomy of a Moment

Our definition of a moment is simple and universal.

  • EVENT

  • +

  • CONTEXT

  • =

  • MOMENT

Event

An event is an action within any app or site, including your own, where a moment can be observed and where a branded response is appropriate.

Context

Context is any circumstantial clue that helps define the meaning of a moment; time, production and location are a few examples.

Inviting Engagement

- Get noticed & attract attention
- Acquire new customers
- Gain first-party data

Being Memorable

- Encourage two-way conversation
- Create emotional response
- Deliver high relevant engagements

Motivating Buyers

- Reflect consumer lifestyle
- Provide distinctive engagement
- Up-sell & cross-sell
- Increase frequency of purchase

Empowering Advocacy

- Social sharing
- Brand amplification
- Refer friends & family

Moments are

Moments garner a measurable emotional response that builds positive associations for your brand or app.

  • We use moments to
    delight users

  • We use moments to
    promote brands

  • We use moments to
    monetize biz

why choose The RewardinMeTM

Key Benefits

The RewardinMeTM platform allows you to choose and use the preferred game to engage your audience. RewardinMeTM allows you to be present in the moments that matter.

Speed

Enables organisations to launch engagement campaign quickly and flexibly, in way that is repeatable and extendable.

Easy-to-Use

Offers you ready-to-use user journeys that can be easily adapted and changed to excite your audience.

Simplicity

Provides a platform-based approach that is fast to deploy, measurable, cost effective and requires no specialist skills to use.

Optimization

Reduce your dependency upon creative agencies and start to optimize campaign management in-house.

Low Risk

A proven platform, We removes implementation risk from technology adoption.

Low Cost

Designed for simplicity, Doesn’t need complex or costly implementation.

Games
Our Team

Regional Partners

SAS Serve - Indonesia

Indonesia

SAS business group, PT. Serasi Aneka Servindo (SAServe) is engaged in the service of software development and IT solution. Also involved in Media Booking and TV Broadcast contents.
Contact us

Get In Touch

If you’ve got a fresh business idea but no designers, developers or strategists to make it come alive, our office is full of talented people who’d love to help out. Just get in touch.

Malaysia

SeedDream Technology Sdn Bhd

Mr Steve Wan
+6016 712 2841
wan@smartplaza.com

Indonesia

PT. Serasi Aneka Servindo (SAServe)

Mr Fatih Nurul Huda
+62 821 1317 7771
fatihnh@gmail.com